Best-in-class character customization
Mentioned in ~1 in 4 positive reviews
“Has the best character creation/customisation for anime style characters, of any game.”
Steam review · 3763.5 h played ↗
Phantasy Star Online 2 New Genesis
Worth buying? What 300 Steam reviews say.Worth buying? Here’s what 300 Steam reviews actually say.
Mixed · 68%Mixed · 68%SEGA2020MMORPG · Action RPG · JRPG
The verdict
A free action MMO with fun, fast combat and a top-tier character creator, but thin endgame and cosmetics-heavy monetization. Skip it if you want depth or classic PSO2 without a huge install.
Great for
Fashion lovers and casual action players who want a free game with fluid combat and deep avatar customization
Main risk
Content runs out fast and updates are mostly cosmetics and gacha, leaving little to do at endgame
What players love
Fun, fluid action combat
Mentioned in ~1 in 5 positive reviews
“An absolute blast. The combat is fluid, fun, and feels amazing.”
Steam review · 459.5 h played ↗
Free to play without pay-to-win
Mentioned in ~1 in 8 positive reviews
“If you are looking for a simple, free to play MMO without pay to win microtransactions this is a solid choice.”
Steam review · 251.7 h played ↗
Base PSO2 included as a bonus
Mentioned in ~1 in 8 positive reviews
“Base PSO2 is so peak it single-handedly justifies the installation of the other 100 GB of bloatware that is NGS.”
Steam review · 851.2 h played ↗
Good graphics, music, and sci-fi vibe
Mentioned in ~1 in 13 positive reviews
“Beautiful visual design and music.”
Steam review · 10.2 h played ↗
Easy gearing and catch-up for new players
Mentioned in ~1 in 25 positive reviews
“Very easy to gear up a character with minimal grinding required.”
Steam review · 806 h played ↗
What players complain about
Little endgame content, mostly recycled
Mentioned in ~1 in 4 negative reviews
“theres like what? 6 "areas" of content and its all just runnin around doin the same thing, fighting reskinned enemies.”
Steam review · 650.2 h played ↗
NGS replaced and bloated the beloved PSO2
Mentioned in ~1 in 4 negative reviews
“phantasy star online 2 was one of the greatest MMOs ever made. New genesis is the worst one I’ve ever played.”
Steam review · 87.8 h played ↗
Cosmetic and gacha-focused monetization
Mentioned in ~1 in 5 negative reviews
“Hardly any meat to the game anymore just cash shop slop week after week, month after month.”
Steam review · 167.2 h played ↗
Huge install forced to play PSO2 classic
Mentioned in ~1 in 10 negative reviews
“forcing us to install 103+ gigs of space just to have access to it isn’t worth playing at all…”
Steam review · 361.1 h played ↗
AI chatbot addition angered players
Mentioned in ~1 in 14 negative reviews
“The newly added AI chat bot doesn't add anything to the game. It is nothing but empty trend chasing.”
Steam review · 2636.9 h played ↗
Bots and unresponsive Sega support
Mentioned in ~1 in 50 negative reviews
“almost every server is overrun with bots used for real-money trading, and SEGA has absolutely no intention of doing anything about it.”
Steam review · 1094.1 h played ↗
System requirements
From the Steam store page
Steam Deck: Unsupported103 GB
Minimum
OSWindows 10 64bit
ProcessorIntel ® Core™ i3-4150
Memory8 GB RAM
GraphicsNVIDIA GeForce® GT430
Storage103 GB available space
Recommended
OSWindows 10 64bit
ProcessorIntel ® Core™ i9-10900
Memory16 GB RAM
GraphicsNVIDIA® GeForce® RTX 2070 SUPER
Storage103 GB available space
OSWindows 10 64bit
ProcessorIntel ® Core™ i3-4150
Memory8 GB RAM
GraphicsNVIDIA GeForce® GT430
Storage103 GB available space
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